Frequently Asked Questions
-
Ready to dial in your next custom board? Got questions about sizes, shapes, or models?
Hit us up directly at 714 328-5091, and let’s get your design rolling. Drop us a line or give us a call—we're stoked to help you craft the perfect ride!
-
Shipping costs vary depending on your location and the size of your order. Shipping rates will be calculated at checkout, and we ship domestically and internationally.
-
Since each surfboard is built to order, the shaping and shipping process takes approximately 3-4 weeks. We appreciate your patience as we create your one-of-a-kind surfboard.
-
We want you to be completely satisfied with your purchase. For apparel and accessories, we accept returns within 30 days of purchase, provided the items are unused, unworn, and in their original condition. Custom surfboards are non-refundable as they are made to your specific requirements.
-
To initiate a return, please contact our customer service team at info@surfprescriptions.com with your order number and reason for return. We will provide you with a return authorization and instructions on how to send your item(s) back to us.
-
Yes, we offer international shipping. Shipping times and costs will vary depending on your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer.
-
For custom surfboards, changes can be made within 24 hours of placing your order. After that, the shaping process begins, and no further changes can be made. For apparel and accessories, please contact us as soon as possible, and we’ll do our best to accommodate any changes before the order is processed.
-
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
-
To ensure the longevity of your surfboard, we recommend rinsing it with fresh water after each use, storing it in a cool, shaded area, and using a board bag for extra protection during transport.
-
Aesthetic Appeal: High-gloss shine enhances visual appeal and makes the board stand out.
Durability: Offers a little bit of strength and durability.
-
Epoxy Resin
- Is stronger than polyester resin and makes the board more durable.
EPS Epoxy
- Great strength to weight ratio, lighter and stronger than a polyester board in the same dimensions, and slightly more flotation.
-
Protects the crucial area of the board under your back foot. It’s worth the price if you are hard on your boards and have a tendency to crush the tail with your back foot.
-
Single Slot Channel
Channel Description:
- A single slot channel is a singular, short groove starting about 10 inches from the tail and getting deeper as it exits out the end of the board.
Benefits:
- Improved Drive: The single slot channel helps direct water flow, providing the board with extra drive and speed, especially in smaller, weaker waves. A great alternative to having a center fin on twin or quad fins..
- Control: It offers enhanced control by channeling water more directly under the board, making it easier to maintain a stable line during turns.
- Versatility: This channel design is versatile, performing well in various wave conditions, from small beach breaks to bigger surf. Adds a little grip to your rip.
4 Channel
Channel Description:
- A 4-channel design features four grooves on the bottom of the board. The central channel is slightly longer, while the outer channels are shorter, beginning from the rear quarter of the board. They start shallow and progressively gets deeper as it exits the tail.
Benefits:
- Speed and Lift: The 4 channels create lift by directing water flow more efficiently, allowing the board to plane better on the water's surface, which results in increased speed.
- Enhanced Grip: This design provides additional grip and hold during turns, making it excellent for carving and generating speed through sections of the wave.
- Responsiveness: The configuration of the channels offers more responsiveness in turns, allowing for sharper, more precise maneuvers.